To inform customers about the customization options offered by Dripped, the process involved, and the terms applicable to customized products, ensuring transparency and setting clear expectations.

Scope

This policy applies to hoodies and sweatshirts offered by Dripped in standard sizes (S, M, L, XL) where designs, prints, or artwork are customized as per the customer’s selection or instructions.

Customization Details

Dripped offers customization of designs, prints, graphics, or artwork on hoodies and sweatshirts based on the customer’s chosen design or selection available on the website.

Product sizes are standard and fixed (S, M, L, XL).
Dripped does not offer size customization or alterations beyond the standard size options.

Customers are responsible for selecting the correct size by referring to the size chart provided on the product page before placing the order.

Order Confirmation & Production

Once a customized order is placed and payment is successfully completed, the order is sent for production.

Customized products are made specifically for the customer and cannot be modified, changed, or cancelled once production has commenced.

Customers are advised to carefully review design selections, size, color, and placement before confirming the order.

Returns, Exchanges & Cancellations

Customized products are not eligible for return or exchange due to change of mind, size issues, or design preference.

Returns or replacements may be accepted only in cases of manufacturing defects, printing errors, or incorrect product delivery, subject to verification by Dripped.

Reverse shipping for approved returns or exchanges may be chargeable or free, depending on the nature of the issue, and will be communicated to the customer at the time of approval.

Design Responsibility & Content

Customers must ensure that the designs or content selected or uploaded do not violate any intellectual property rights, trademarks, copyrights, or applicable laws.

Dripped reserves the right to reject or cancel orders containing offensive, unlawful, or prohibited content, with a refund issued where applicable.

Color & Print Variations

Minor variations in color, placement, or print appearance may occur due to screen differences, printing methods, or fabric texture. Such variations shall not be considered defects.

Final Acceptance

By placing an order for a customized product, the customer acknowledges and agrees to this Customization Policy and confirms that all order details are correct.